Returns & Exchanges

At Charlie B, we want you to love your style. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Print Your Label

    Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your unworn items with tags attached.

  • 3.
    Drop Off Package

    Affix the return label to your package and drop it off at any authorized carrier location or scheduled pickup point.

  • 4.
    Receive Your Refund

    After our warehouse inspects your return, please allow 5-7 business days for your refund to be processed back to your original payment method.